Frequently Asked Questions

Here’s what you need to know before working with Longevita Wellness.

We understand that seeking help with your health or trusting someone with your wellness journey comes with a lot of questions. Below you'll find answers to the most common queries about how we work, what to expect and how to get started.

General Practice & Appointments

  • Our clinic is currently based in Kennington, Bendigo, VIC. We are however in the process of relocating to the Dandenong Ranges (Monbulk) and the transition will happen on the 20th of July.

    Bendigo in person appointments are booked out until then however if you’d like to go on our cancellation list, send us an email.

    Appointment times are now open for the Monbulk clinic and online sessions are available to all.

  • Yes, all services are available via telehealth for clients across Australia. Many of our patients are based in Melbourne, Sydney, the Gold Coast and beyond. The clinic does not currently service patients outside of Australia. 

  • You can book online here or reach out via email at dione@longevitawellness.com.au.

  • This can vary depending on availability. On average, there may be a 2 to 4 week wait for new clients. We occasionally have cancellations and can place you on a waitlist if needed.

  • Yes we do. We offer consultations on Mondays, Thursdays and Saturdays. You can see our calendar schedule here for all available appointment times.

  • Yes. We offer a complimentary 15-minute Discovery Call to help you decide whether Longevita Wellness is the right fit for your needs. You can book this here.

  • Yes. We offer naturopathic care for children and teens. Concession pricing is available for clients under 18.

  • Yes. Concession rates are offered for children, students and pensioners.

  • No referral is necessary. However, we welcome collaborative care and often work alongside GPs, specialists and other health professionals with your permission.

Naturopath Consultations

  • The first consultation is an in-depth, 60–75 minute session. It includes:

    • A detailed health history review

    • Lifestyle and diet assessment

    • Symptom and system mapping

    • Review of any existing test results

    • Optional in-clinic testing (e.g., bioimpedance analysis, nutrient assessment)

    • Collaborative goal setting

    • A structured, written treatment plan with lifestyle, dietary, and supplement recommendations

    You’ll also receive a welcome pack and have access to support after the session should you have any follow-up questions.

  • $185
    Concession pricing is available for children and pensioners.

  • It depends on your case. Typically, follow-ups occur every 3 to 6 weeks in the early stages of care. As your health improves, these are spaced further apart. Flexibility is built into your plan.

  • Return consults are used to review progress, adjust treatment, review test results, address new symptoms, or provide acute care support. You’ll leave each session with an updated plan and practical next steps.

    Standard return: 30 minutes – $95
    Extended return: 60 minutes – $155

  • We commonly work with:

    • Gastrointestinal disorders including IBS, Gastritis, Chronic Constipation and Diarrhoea, Functional Dyspepsia, bloating, nausea and discomfort, SIBO, Inflammatory Bowel Conditions (Crohns, Ulcerative Colitis)

    • Immune dysfunction including autoimmune disorders, histamine intolerance, mast cell activation syndrome (MCAS), food intolerances and eczema 

    • Hormonal imbalances including PMDD, PCOS, Endometriosis, Adenomyosis, thyroid conditions 

    • Cancer patients (as part of your integrative oncology team supporting with nutrition and lifestyle)

    • Fertility optimisation (couples and individuals including supporting holistically before and during IVF treatments)

    • Stress, anxiety, insomnia and sleep disturbances

    • Chronic fatigue and burnout

    • Heart health & Diabetes

    • Preventative wellness & longevity health optimisation

    • Ongoing persistent feelings of feeling unwell with no clear diagnosis

    If you're unsure whether we can help, book a free Discovery Call. 

  • Yes. I use a wide range of general and functional pathology including:

    • Microbiome and stool testing

    • Hormone panels 

    • Heavy metal and environmental toxin panels

    • Micronutrients and biomarkers

    • DNA and epigenetic testing 

    All testing is optional and discussed in consultation.

  • Naturopathy is currently being reinstated for healthcare rebates. Please check with your own fund to assess your policy cover. Despite this, many clients find the value of care and information provided offsets the lack of rebate.

Metabolic Reset Program

  • It’s a 10-week, evidence-based program designed to support healthy weight loss, hormonal balance, and energy restoration. It includes:

    • Initial 60-minute consultation

    • Personalised meal plan and recipes

    • Bioimpedance analysis (body composition testing)

    • Metabolic specific supplementation for the course of the program

    • Weekly and monthly check-ins

    • Unlimited email support

    You’ll receive practical tools, motivation, and a strategic framework that is tailored to your health history and lifestyle.

  • The total value is $950
    Upfront package: $745
    Payment plan: 4 x $198 (over 10 weeks)

    A free Discovery Call is available to assess suitability before starting.

  • No. This is a structured, clinically-designed reset, not a fad. It supports metabolic flexibility, healthy fat loss, and long-term change without restrictive dieting.

  • Yes. The program is always personalised. If you’re managing a diagnosed condition (e.g. PCOS, insulin resistance, thyroid dysfunction), we adjust accordingly. Suitability will be assessed before you begin.

  • Absolutely. This program is suitable for all genders and fully tailored to your body, goals, and preferences.

Innovation Consulting

  • I provide:

    • Product development & innovation consulting

    • Custom supplement formulation

    • Scientific and regulatory affairs advisory

    • Clinical mentoring and supervision

    • Business strategy sessions for wellness brands

  • These services are for:

    • Qualified naturopaths, nutritionists, herbalists

    • Allied health professionals

    • Wellness business founders

    • Supplement brands needing expert support

    • Health tech companies 

    Whether you're launching a new product or brand or expanding your professional impact, we offer guidance based on 15 years of industry expertise.

  • Over the past 15+ years, I have held senior innovation / research and development roles at global brands including:

    • Lifespace Probiotics

    • Pentavite

    • Melrose Health

    • Nulax

    • IM8 (David Beckham’s longevity brand)

    • CircleDNA

    • AgeMate

    In addition to my health science degree, I also have post graduate qualifications in marketing and product management. I have led formulations, prototyping, clinical trials, regulatory affairs, quality assurance, manufacturing and global market strategy.

  • I currently take on a limited number of graduate clinical mentees or student placements per year. This includes guidance on case management, confidence building, professional development, and navigating complex client care. Mentoring can be booked as one-off sessions or ongoing support.

  • Reach out directly via our Contact Page with your enquiry.

Still have a question?

If there’s something we haven’t answered here, we’d love to hear from you.
Reach out via email at dione@longevitawellness.com.au or visit the Contact Page to send a message or book a Discovery Call.